Punarjan Ayurveda Store: Your Guide to Shipping and Exchange Policies

Hey there, health enthusiasts! Are you ready to dive into the world of Ayurveda with Punarjan Ayurveda Store? We're thrilled to have you here! As your go-to source for authentic Ayurvedic products, we want to make sure you're well-informed about our shipping and exchange policies. So, let's get started on this journey together, shall we?

Shipping Policy

Domestic Shipping

First things first, let's talk about getting those healing goodies to your doorstep within India. We know you're eager to start your Ayurvedic journey, so we've made sure our domestic shipping is as smooth as ghee on hot roti!

We partner with reliable courier services to ensure your package reaches you safe and sound. Whether you're in bustling Mumbai or serene Shimla, we've got you covered. Our standard shipping typically takes 3-5 business days, but hey, good things come to those who wait, right?

International Shipping

Now, for our friends beyond borders – we haven't forgotten about you! Punarjan Ayurveda Store is proud to offer international shipping to spread the magic of Ayurveda worldwide. From New York to Tokyo, we're ready to ship our products to you.

International shipping times can vary depending on your location and local customs processes. On average, you can expect your package to arrive within 7-14 business days. Remember, patience is a virtue, especially when it comes to international deliveries!

Shipping Timeframes

Let's break down those timeframes a bit more:

• Domestic Standard Shipping: 3-5 business days

• Domestic Express Shipping: 1-2 business days (available for select locations)

• International Standard Shipping: 7-14 business days

• International Express Shipping: 3-5 business days (available for select countries)

Keep in mind that these are estimated timeframes and can vary based on factors like weather conditions, customs clearance, and local postal services.

Shipping Costs

Now, the question on everyone's mind – what about the costs? We believe in transparency, so here's the deal:

• For domestic orders above ₹999, shipping is absolutely free! It's our way of saying "thank you" for choosing Punarjan.

• For orders below ₹999, a nominal fee of ₹50 is charged for standard shipping.

• International shipping costs vary based on the destination country and package weight. Don't worry; you'll see the exact shipping cost at checkout before you confirm your order.

Order Tracking

We get it – waiting for your package can feel like watching paint dry. That's why we provide real-time order tracking. Once your order is dispatched, you'll receive a tracking number faster than you can say "Ayurveda"! Simply head to our website, enter your tracking number, and voila! You'll know exactly where your package is hanging out.

Packaging and Handling

At Punarjan, we treat your order like a newborn baby – with utmost care and attention. Our products are carefully packaged to ensure they survive the journey without a scratch. We use eco-friendly packaging materials because we love Mother Earth as much as we love Ayurveda!

Each product is bubble-wrapped and placed in a sturdy box. For liquid items, we use additional protective measures to prevent any leakage. It's like a fortress, but for your Ayurvedic treasures!

Exchange Policy

Eligibility for Exchange

Sometimes, things don't work out as planned. Maybe that face cream isn't quite right for your skin type, or you accidentally ordered the wrong herbal supplement. Don't sweat it! We offer exchanges for most of our products within 7 days of delivery.

However, for hygiene reasons, we can't accept exchanges for:

• Opened or used products

• Personal care items like toothbrushes or tongue cleaners

• Edible items like herbal teas or supplements

Exchange Process

Ready to make an exchange? Here's how:

1. Contact our customer support team within 7 days of receiving your order.

2. Explain the reason for the exchange and which product you'd like instead.

3. Our team will guide you through the process and provide a return address.

4. Send the item back to us in its original packaging, unused and undamaged.

5. Once we receive and inspect the returned item, we'll ship out your requested product.

Easy peasy, lemon squeezy (or should we say, easy peasy, amla squeezy?)!

Time Limit for Exchanges

Remember, time flies when you're having fun with Ayurveda! You have 7 days from the date of delivery to initiate an exchange. After that, our exchange policy turns into a pumpkin – or in Ayurvedic terms, a bitter gourd!

Return Policy

Conditions for Returns

While we hope you'll fall head over heels for our products, we understand that sometimes things just don't work out. You can return most items within 7 days of delivery if:

• The product is unused and in its original packaging

• You have the original receipt or proof of purchase

• The item is not on our non-returnable list (like opened personal care products or edibles)

Return Process

If you need to return an item, here's what to do:

1. Contact our customer support team within the 7-day window.

2. Provide your order number and reason for return.

3. We'll email you a return authorization and address.

4. Pack the item securely and send it back to us.

5. Once we receive and inspect the item, we'll process your refund.

Refund Policy

Refunds are processed within 5-7 business days after we receive your return. The refund will be credited to your original payment method. Please note that shipping costs are non-refundable unless the return is due to our error.

Customer Support

Have questions? Need help? Our customer support team is here for you faster than you can say "Triphala"! Reach out to us via:

• Email: store@punarjanayurveda.com

• Phone: +91 94917 69999

• Live chat on our website

We're available Monday to Saturday, 10 AM to 7 PM IST. Don't be shy – we're always happy to chat about Ayurveda, shipping, or even your favorite dosha!

Conclusion

There you have it, folks – everything you need to know about shipping and exchanges at Punarjan Ayurveda Store. We're committed to making your Ayurvedic journey as smooth and enjoyable as possible. From carefully packaging your orders to offering hassle-free exchanges, we've got your back every step of the way.

Remember, Ayurveda is all about balance, and we strive to bring that balance to our customer service too. So go ahead, place that order, and let the healing begin. After all, good health is just a click away at Punarjan Ayurveda Store!